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Return Policy

As of October 20, 2022

 

Thank you for your purchase! We hope you are happy with your Walkabout Carriers products. However, if you are not completely satisfied with your purchase, you can return it to us for a refund. Please see below for more information on our return and exchange policy.

 

Returns

All returns must be postmarked within thirty-one (31) days of the purchase date. Returns are allowed for NEW PRODUCT purchases only! (All sales are final on discounted items!  No returns allowed on discounted items!)  All returned items must be in good condition without any noticeable damage or in condition worse than when they were originally shipped. Boxed items can be opened and resealed, but all original contents and packaging must be included including User’s Guide.

 

Return Process

To return an item, place it securely in its original packaging, include your proof of purchase, then return the product to Walkabout Carriers, Inc.

 

Walkabout Carriers, Inc.

540 W Horizon Ridge Parkway 4902

Henderson, NV 89012

Please note, customers are responsible for all return shipping charges! We recommend that you use a trackable method to ship your return and included insurance coverage for the value of the product.  You may also use the prepaid shipping label we’ve enclosed with your package. If you use the prepaid shipping label, $4.95 will be deducted from your refund or store credit to cover shipping charges.

 

Refunds

After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.

 

Restrictions

Please contact us to arrange for a refund or exchange.

Damaged products are otherwise ineligible for return.

 

Please note a 20% restocking fee will be charged for all returns.

 

All sales are final on discounted items!  No returns allowed.

 

Questions

Questions or concerns about our return policy?

Please contact us at (844) 484-9255 or

walkaboutcarriers@gmail.com

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